Contact information

Contact Information

Last updated date: 07 of April 2026.

In accordance with transparency and electronic commerce regulations, Ponte Esta makes the following official communication channels available to its users, customers and authorities.

This information should be used for queries related to orders, technical support, exercise of privacy rights or any legal matter related to our services.

1. Customer Service Channels

For a quick response on orders or products, use the following means:

Support Email: pontellesta@gmail.com

3. Legal Communications and privacy

If you wish to send a formal notification, legal requirement or exercise your data protection rights (access, rectification, cancellation or opposition), please send your communication to: pontellesta@gmail.com

Subject: Legal requirement / ARCO application.

4.Vulnerability or Abuse Report

If you are a security researcher or wish to report misuse of our platform, please contact us immediately via pontellesta@gmail.com with the subject "Security Report.".